Fees Information

Fees Information

Service
Unit / Base Rate + GST
From Jul-2025
From Jan-2026
From Jul-2026
Account Management
one-off
$80.00
$80.00
TBC
Consultation (Phone/Remote)
minimum hourly rate
$120.00
$120.00
TBC
Development, Custom Function, Integration
minimum hourly rate
$160.00
$187.50
TBC
Ad-hoc Support (SLA via Email)billable every 15 minutes
$30.00
$30.00
TBC
Ad-hoc Support (SLA via Phone/Remote)
billable every 15 minutes
$40.00
$40.00
TBC
Business Analysis
minimum hourly rate
$110.00
$120.00
TBC
Impact Analysis (existing customer only)
minimum hourly rate
$110.00
$120.00
TBC





Support Plans & Service Level Agreements




Bronze
Included for all paid customers



Silver
monthly fee (annual subscription)From $2,500.00From $2,500.00
TBC
Gold
monthly fee (annual subscription)From $6,000.00From $6,000.00
TBC


Notes
All prices are exclusive of GST and will be applied to 

See more

  1. Support Plans and Service-Level Agreements

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